SUPPORT

Support

 

CYAN Networks provides a range of support offerings backed by our expertise in the field of IT-security and content security. All the years of experience in installing, consulting and maintaining solutions based on proxy technology and content security results in an effective and efficient support.


 

 

RESOURCES - ONLINE

Technical Whitepapers and Documentation

 

 

REQUEST SUPPORT

 

Contact Support: via Email or Telephone

 

 

SUPPORT SERVICES

Golden Support Service

Silver Support Service

 

 

 

CYAN Networks supports its products with an excellent customer support program. All CYAN-Network's products come with a 30-day software warranty.

 

Golden Support Service


Technical Phone Support 24x7
Software Updates

 

Silver Support Service


Technical Phone Support 8x5
Software Updates

 

Contact Support


In order to verify the existence of a valid support contract please be prepared to provide your system(s) serial number when emailing or calling Cyan-Networks Technical Support. Your serial number is printed on the license agreement as well as on the original invoice.

 

Copyright © 2008 Cyan Networks Software GmbH. All rights reserved

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